GDPR

ExitMyTimeshares.com powered by Quaerens Ltd is fully committed to protecting your personal data and complying with the General Data Protection Regulation (GDPR). We act solely as a consulting agent, coordinating claims and referring clients to external legal professionals. We are not a law firm and do not provide legal advice ourselves.

1. Your Data Protection Rights

• The right to access your personal data
• The right to request correction of inaccurate data
• The right to request deletion of data no longer needed
• The right to restrict processing in certain situations
• The right to object to processing for direct marketing
• The right to data portability

2. Lawful Basis for Processing

We process your data on the basis of legitimate interest, consent, and performance of a contract where applicable. By submitting a claim or enquiry, you consent to the use of your data to assess and forward your case to external legal professionals.

3. Data Transfers and Storage

Your data is stored securely in cloud-based systems with restricted access. Where data is transferred outside the UK/EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses.

4. Security Measures

We use encrypted storage (Firebase), secure HTTPS protocols, and internal access controls to safeguard your personal data. Our team is trained to manage personal information in full compliance with GDPR requirements.

5. Retention Policy

We retain personal data only as long as necessary to process your case or meet legal and regulatory requirements. If you request deletion and no legal basis exists to retain your data, we will securely delete it.

6. Cookies & Tracking

We use cookies and similar technologies to improve website functionality and analyze visitor behaviour. You can adjust your cookie preferences at any time via your browser settings.

7. Contact Us

If you have any questions or wish to exercise your GDPR rights, please contact us:

ExitMyTimeshares.com
Powered by Quaerens Ltd
Email: info@quaerens.co.uk
Registered in England and Wales – Company No. 16176152