Terms of Use

1. Acceptance of terms

By using this website, purchasing the DIY kit or submitting information, you agree to these Terms of Use. If you do not agree, please do not use the website or services.

2. Service description

ExitMyTimeshares.com provides practical document support, templates, guidance and related assistance for timeshare exit matters. The DIY kit is designed to help customers prepare their own paperwork.

3. DIY kit

The DIY kit contains template documents and guidance. You are responsible for checking the information you insert, sending documents to the correct provider and keeping copies of your correspondence.

4. Full-service option

Where full-service assistance is selected, the scope, fees and process will be confirmed separately. Any specialist legal work may be handled by appropriate external professionals where necessary.

5. No misuse

You must not misuse the website, submit false information, attempt unauthorised access, copy protected materials for resale, or use the service for unlawful purposes.

6. Payment

Prices are shown before checkout. Payment is processed securely by third-party payment providers. Any refund terms or guarantees stated on the website apply only to the relevant product or service purchased.

7. Accuracy and outcomes

We aim to keep the website clear and accurate, but timeshare matters vary. Outcomes depend on the provider, contract, documents, facts and responses received.

8. Intellectual property

Website content, templates, wording, branding and design are owned by or licensed to Quaerens Ltd. You may use purchased documents for your own personal matter, but may not resell or redistribute them.

9. Limitation of liability

To the fullest extent permitted by law, Quaerens Ltd is not liable for indirect or consequential losses arising from website use, third-party platforms, technical issues or information supplied by you.

10. Contact

Questions about these terms can be sent to info@quaerens.co.uk.